PRIVACY POLICY

PRIVACY POLICY

İdex Dış Ticaret Limited Şirketi – Nurly Brand

1. Introduction

This Privacy Policy has been prepared to explain how the personal data of visitors and customers are collected, processed, stored, and protected during purchases made through the Nurly brand operated by İdex Dış Ticaret Limited Şirketi.

By using the website www.nurly.com.tr, you are deemed to have accepted this policy.

2. Data Controller

İDEX DIŞ TİCARET LİMİTED ŞİRKETİ
Trade Registry No: 230463-5
MERSİS No: 0465104794200001
Address: Akşemsettin Mah. Akdeniz Cad. No: 64 İç Kapı No: 3 Fatih / İstanbul
Phone: +90 212 877 0269
E-mail: destek@nurly.com.tr

Tax Office: Avcılar
Tax No: 4651047942

Your personal data is processed by the Company as the data controller within the scope of KVKK.

3. Personal Data Collected

The following categories of personal data may be processed through the Nurly platform:

3.1 Identity Information

  • First and last name

  • Billing information

3.2 Contact Information

  • Phone number

  • E-mail address

  • Delivery address

3.3 Order and Payment Information

  • Order contents

  • Order number

  • Payment method (credit card details are processed by the payment provider, not by the Seller)

3.4 Technical Information

  • IP address

  • Cookie data

  • Browser and session information

3.5 User Transaction Information

  • Product reviews

  • Cart and favorites records

  • Support requests

4. Purposes of Processing Personal Data

Your personal data is processed for the following purposes:

  • Receiving, preparing, and delivering orders

  • Issuing invoices

  • Carrying out payment transactions

  • Managing customer service processes

  • Sending campaign and informational messages

  • Improving user experience

  • Fulfilling legal obligations

  • Preventing security risks and fraud

5. Sharing Personal Data with Third Parties

Personal data is shared with third parties only in the following situations:

5.1 Shipping Companies

To deliver orders, data may be shared with Yurtiçi Kargo or other logistics providers:

  • Name-surname

  • Delivery address

  • Phone number

5.2 Payment Institutions

Data may be shared with payment service providers such as iyzico / PayTR for processing payments.

5.3 Service Providers

  • Technical support firms

  • Data backup services

  • Security service providers

5.4 Legal Requirements

Personal data may be shared with courts, prosecutors, or public authorities when legally required.

6. Use of Cookies

www.nurly.com.tr uses cookies to improve the user experience.

Types of cookies:

  • Mandatory cookies: Required for the site’s operation.

  • Performance cookies: Provide traffic and usage analytics.

  • Marketing cookies: Used for product recommendations and advertising.

Users can modify cookie preferences through their browser settings.

7. Retention Period of Personal Data

Your data is stored for the periods required under applicable legislation:

  • Commercial records: 10 years

  • Invoice and financial information: 5–10 years (as per Tax Procedure Law)

  • Order history: Minimum 3 years

  • Cookie data: 6–24 months

At the end of these periods, data is securely deleted, destroyed, or anonymized.

8. Your Rights Under KVKK

Under Article 11 of the KVKK, you have the following rights:

  • To learn whether your personal data is being processed

  • To request information if it has been processed

  • To learn the purpose of processing and whether it is used appropriately

  • To learn the third parties to whom data is transferred, domestically or abroad

  • To request correction if data is incomplete or incorrect

  • To request deletion or destruction of personal data when the reasons requiring processing cease

  • To object to analysis exclusively by automated systems

  • To claim compensation if you suffer damage

For your requests:
📩 destek@nurly.com.tr

9. Security Measures

The Seller takes the following measures to ensure the security of personal data:

  • SSL certificate

  • Secure payment infrastructures

  • Access control mechanisms

  • Data encryption

  • Server security measures

Your credit card information is never stored by the Seller.

10. Right to Modify the Policy

İdex Dış Ticaret Limited Şirketi reserves the right to update this policy.
The updated version becomes effective on the date it is published on the website.

11. Contact

For all questions regarding Privacy and KVKK:
📞 +90 212 877 0269
📩 destek@nurly.com.tr

Nurly is a modern wall art brand specializing in premium city maps, currency-inspired posters, and carefully curated minimalist prints.

All Nurly artworks are designed and produced in Turkey, using high-quality archival paper and precision printing techniques to ensure long-lasting color, sharp details, and a refined aesthetic.

We believe wall art is more than decoration — it is a reflection of identity, memories, and personal taste. That’s why each Nurly piece is created with a thoughtful balance of design, craftsmanship, and simplicity, making it suitable for both modern homes and professional spaces.

Our collections are produced in limited quantities and shipped with care, ensuring that every order meets our quality standards from production to delivery.

If you have any questions about our products, orders, or custom design requests, feel free to contact us.
We usually respond within 24 hours.

Nurly — Designed in Turkey. Crafted for modern spaces.